Voiding items after a sale has been completed is a much more advanced function called Void Mode, and should be used only by administrators of the program.
Void Mode is used to “Void” a sale from the journal after it has been finalised.
This function affects the financial reporting by consolidating the totals to the correct figures.
The void mode facility is accessed through the POS, and is usually performed just before running an End of Shift function.
A button with the function Type Void Mode can be setup on the POS screen.
To enter Void Mode, select the void mode button from the POS Screen.
The POS Screen border will change to red and will display 'Void Mode' at the top of the screen.
You can either enter all items from a sale you want to void, or you can go to the Journal Enquiry and “Replay” the transaction or multiple transactions.
All Void Mode transactions will be recorded in the Financial Report, Journal History and Activity Log.
Financial Report
Journal History
Activity Log
Once you have finalised all the voids you need to perform, you will need to exit Void Mode.
Idealpos Does Not exit Void Mode automatically.
You exit Void Mode by pressing the yellow Void Mode button located at the top of the screen.